Terms & Conditions
Last Updated: January 2024
Terms & Conditions
Welcome to Essential Service. These Terms & Conditions ("Terms") govern your use of our website, services, and any related content provided by Essential Service ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.
1. Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Use License
Essential Service grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for lawful purposes only. You agree not to:
- Reproduce, distribute, transmit, or display any content without our prior written permission
- Modify, adapt, or create derivative works from our content
- Use our website for any illegal or unauthorized purpose
- Interfere with the normal operation of our website or network
- Engage in any form of harassment, abuse, or threatening behavior
- Collect or track personal information of others without consent
- Use automated tools, bots, or scrapers without permission
3. Service Description
Essential Service provides digital marketing, web design, web development, and related services to clients. Our services are described on our website and are subject to change at our discretion. We do not guarantee specific results or outcomes from our services. Success depends on many factors beyond our control, including market conditions, business decisions, and proper implementation of our recommendations.
4. Disclaimer of Warranties
Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis. Essential Service makes no warranties, express or implied, regarding the website or services, including:
- Merchantability or fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy, completeness, or timeliness of content
- Uninterrupted or error-free operation
We do not warrant that our website will be available at all times or that it will be free from errors, viruses, or harmful components.
5. Limitation of Liability
To the maximum extent permitted by law, Essential Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services, even if we have been advised of the possibility of such damages. Our total liability to you shall not exceed the amount you have paid to us for services in the past 12 months.
6. Indemnification
You agree to indemnify, defend, and hold harmless Essential Service, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
- Your use of our website or services
- Your violation of these Terms
- Your infringement of any intellectual property rights
- Any content you provide or transmit
7. Intellectual Property Rights
All content on our website, including text, graphics, logos, and images, is owned or licensed by Essential Service and protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any content without our prior written permission. We retain all rights to work product developed for clients, subject to applicable service agreements.
8. Client Confidentiality
Essential Service respects the confidentiality of client information and proprietary data. We will not disclose client information to third parties without consent, except as required by law. Client data will be handled in accordance with our Privacy Policy and applicable data protection laws.
9. Payment Terms
All fees and charges are due as specified in your service agreement or invoice. Payment must be made in the currency and method specified. Late payments may incur additional fees or result in suspension of services. Refunds are subject to our service agreement and applicable law.
10. Service Modifications
Essential Service reserves the right to modify, suspend, or discontinue services at any time with reasonable notice. We may also modify these Terms at any time. Your continued use of our website or services constitutes acceptance of modified Terms.
11. Termination
Essential Service may terminate your access to our services immediately and without notice if you violate these Terms or applicable law. Upon termination, your right to use our services ceases immediately, and we are not liable for any damages resulting from termination.
12. Third-Party Links
Our website may contain links to third-party websites not operated by Essential Service. We are not responsible for the content, accuracy, or practices of third-party websites. Your use of third-party websites is governed by their terms and policies. We recommend reviewing their terms before accessing or using their services.
13. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the courts located in Delhi, India, and you consent to the personal jurisdiction and venue of such courts.
14. Dispute Resolution
Before initiating legal action, you agree to attempt to resolve disputes through good-faith negotiation with Essential Service. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable laws, except for claims involving intellectual property rights or injunctive relief.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Essential Service regarding your use of our website and services. Any prior negotiations, representations, or agreements are superseded by these Terms.
17. Contact Us
If you have questions about these Terms & Conditions or need to report a violation, please contact us:
Essential Services Pvt Ltd
Email: contact@essentialservice.in
Phone: +91-8377825955
Office: WS 195 face2 Mayapuri, New Delhi, India